Media Room

One Community appreciates the initiatives taken by the media to engage with us. We are open to helping you obtain the content and information you require. Guidelines have been stipulated with the intention of assisting journalists acquire accurate information in a manner that honours the dignity of our program participants, and protects the confidentiality of the people we work with.

It is further important to highlight that all information obtained does not necessarily reflect the views of the United States Agency for International Development (USAID) or the United States Government.

For all documentation needs and questions that you may have regarding One Community and the work we do please contact the Documentation and Knowledge Management Officer (This email address is being protected from spambots. You need JavaScript enabled to view it.) who will assist you accordingly.


•     Provide honest and accurate information in all communications
•     Respond to media in a timely fashion and respect media deadlines
•     Share One Community’s achievements and lessons learned
•     Honor the dignity and privacy of those that we serve
•     Protect confidential organizational information


  • General guidelines for writing and publishing stories related to One Community’s work:
  • The Documentation and Knowledge Management Officer should always be the first point of contact for members of the media. This individual will be able to facilitate interviews with staff members with expertise in the topic of interest and obtain requested information about relevant programs.

Where possible we ask that you provide us with draft interview questions.

  • When information has been printed with refutable facts One Community will request a retraction on the content and provide factual evidence. The Documentation and Knowledge Management Officer will be more than happy to assist in writing this retraction. This is in line with the Media Council of Malawi Code of Ethics and Professional Conduct - See more at:
  • The One Community logo is the property of One Community and is protected by copyright. It cannot be used, reproduced or associated with any event, article, website or press release without the prior approval from One Community.

Special instructions for covering One Community events:

  • Journalists are asked to register with the One Community Documentation and Knowledge Management Officer before proceeding to the event and to identify themselves accordingly on site. Please note that in some cases, journalist may be required to wear press tags.
  • Prior to the event, the Documentation and Knowledge Management Officer is available to assist journalists by providing relevant background information and arranging interviews. Project one factsheets and brochures will be provided to journalists so as to offer clarity.
  • A list of interviewees will be provided and arrangements will be made to ensure that interviews are done.  In cases of uncertainty please contact the Documentation and Knowledge Management Officer.
  • In cases where quotes are needed verbatim, the Documentation and Knowledge Management Officer will provide the journalist with quotes from One Community representatives.

Notes on Interviewing Program Participants:

  • Given that most of One Community’s work is of a sensitive nature, the privacy and dignity of the people we work with is our main priority. Journalists will be accompanied by a member of staff for patient/participant interviews. Interviewees shall be at liberty to put restrictions on what is to be published as well as what is to be attributed to them.
  • Please note that no one is obliged to talk to journalists. It is important that sources are informed that they are being interviewed for a story and that journalist do not insult, abuse or otherwise embarrass interviewees.
  • Journalists are to conduct the interview in a language the interviewee is comfortable with, this is to ensure that there are no cases of misinterpretation.

Notes on Interviewing Children

Children’s experiences and stories can be compelling if handled properly. Before you collect stories from children, you must ensure that these children are not placed in situations where they might experience retribution or stigmatization.

  • Obtain permission from the child and his or her guardian for all interviews, videotaping and, documentary photographs
  • Confirm the accuracy of what the child has to say, either with other children or an adult, preferably with both.